No returns will be accepted without previous return authorization. Returns must be clearly marked with a return authorization number. Any returns without return authorization will be refused. No returns or exchanges accepted after 30 days.
Merchandise that has been worn or altered cannot be returned. All goods returned for reason other than defective merchandise will be assessed a 20% restocking fee, unless being exchanged (in which you are just subject to the shipping charges going both ways). Shipping charges will not be refunded on returns nor exchanges, and the customer is responsible for paying the shipping to return the item(s). Please insure your returns in case they are lost in transit to us.
Custom merchandise cannot be returned nor cancelled once in production. We also do not guarantee colors shown online to match the actual product exactly, as colors can look different on various computer monitors and there is always the possibility of shade differences when photos are taken and posted online.